The Masterclass

The ARA Retail Institute has partnered with Google to offer retailers The Masterclass, a 3 day program to equip retailers with the tools to smartly grow & optimise their businesses.

3 days. A whole world of change.

Unlock your potential

Each participant receives one-on-one mentoring with an industry insider. Dive into the challenges facing your business and create a plan of attack to streamline and grow for the next 12 months and the future.

Embrace online

One of the days is devoted to all things online. Our series partner Google will teach you how to become a power user of their online suite of products including Google Analytics, Google AdWords and Google My Business. Learn about online market places and the customer bases that you should be selling to.

Scheduled for business owners

The Masterclass takes place over 6 weeks, with one session every fortnight - spaced out to accommodate the every-day running of your business

Learn with trail-blazers

Every participant of The Masterclass is a progressive retailer in their own right. Limited to groups of 20, the workshops are designed to be intimate, so that you can share and be inspired by the other participants.

Food for thought

We know the importance of food when it comes to feeding the brain. Enjoy the relaxed lunch talks included in the program, designed to stimulate conversation around an issue or trend.

We lead the way in the  spa and wellness industry - our learning in the Future Ready Series paved the way for the next steps on our journey.

Paul & Naomi from iKOU

Telstra Business Award Winners
2014 Masterclass Participants



The Google Day

A Google expert will lead you through all of the tips and tricks when using Google's sometimes complex suite of digital solutions. We will tell you about all of the online markets you need to know about.



The Strategy Day

Who doesn't love a little bit of planning? Let our industry mentors take you through the tough journey of critically looking at your business processes, trimming the weeds and implementing changes to ensure you reach your future goals.



The Customer Day

It's time to think about customer experience. No touch-point will be left unturned, ensuring that your business is capitalising on every opportunity to reach your customer-base. You will also learn how to create loyal customers who will stick with you through thick or thin.

What your 3 days will look like


We have priced The Masterclass competitively because we believe that every business owner deserves the opportunity to develop their businesses outside of the day-to-day stresses of running a business.

Need some help?

We can work with you to source any governmental or external funding sources that can be put towards subsidising the program.

$ 1,500 (inc. GST)

3 Days For


So what are you waiting for?

Submitting Form...

The server encountered an error.

Form received.

Register your interest now and don't miss out on the chance to future ready your business.

The Future Ready Series is an initiative of the
Australian Retailers Association Retail Institute